Introduction

At Crypto Travels Ltd, we prioritize your privacy and are dedicated to safeguarding your personal information.

This Privacy Policy details the types of data we collect, how we use it, and the steps we take to ensure your data is secure.

Information We Collect

1. Personal Information

• Name: Collected during account creation or booking.
• Email Address: Used for account-related communications, booking confirmations, and newsletters.
• Phone Number: Used for notifications, customer support, and booking confirmations.
• Payment Information: Includes credit/debit card details, billing address, and cryptocurrency wallet information for processing transactions.
• Travel Preferences and History: Details on your bookings, preferred destinations, and other travel-related preferences.

2. Technical Information

• IP Address: Collected to prevent fraud and monitor site security.
• Cookies and Tracking Technologies: Used to enhance user experience, track website usage, and optimize our services.

3. Communication Data

• Customer Service Interactions: Includes records of communications with our support team via phone, email, or chat.

How We Use Your Information

1. To Process Transactions

• Manage bookings, process payments, and handle refunds.
• Verify identity to prevent fraudulent transactions.

2. To Provide and Improve Services

• Personalize your experience based on your travel preferences.
• Send booking confirmations, travel updates, and other relevant notifications.

3. Marketing and Communication

• Send newsletters, special offers, and promotional materials (you can opt out anytime).

4. Legal and Compliance

• Comply with legal obligations and protect our platform from fraud.

Data Security

We employ industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. These include encryption, secure servers, and regular security assessments.

Data Sharing and Disclosure

1. Third-Party Service Providers

We may share your information with trusted third-party service providers who help us operate our website, process payments, and deliver travel services. These providers are contractually obligated to protect your data.

2. Legal Requirements

We may disclose your data if required by law or in response to valid legal requests to protect our rights.

Your Rights

1. Access and Update

You can access and update your personal information at any time through your account settings.

2. Data Portability

You can request a copy of your data in a structured, commonly used, and machine-readable format.

3. Right to be Forgotten

You can request the deletion of your personal data, subject to legal obligations.

4. Opting Out of Marketing Communications

You can opt out of marketing communications by clicking the “unsubscribe” link in any email or updating your preferences in your account settings.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze site usage, and provide targeted advertising. You can manage your cookie settings through your browser preferences.

International Data Transfers

Your data may be transferred to and processed in countries outside of the UK and the EEA. We ensure that such transfers comply with applicable data protection laws and that your data is protected.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Significant changes will be posted on our website with an updated effective date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

Crypto Travels Ltd
Email: contact@cryptotravels.co.uk
Phone: +44 161 818 8837
WhatsApp: +44 7960 610769